Privacy Policy

Introduction

This Privacy Policy explains how Sprafo collects, uses, stores, and protects information when you use our platform. By accessing or using the service you agree to the practices described here.

Information We Collect

We collect only the information needed to operate the platform, deliver lessons and exam practice, process payments, and improve the learning experience.

Account Information

When you create an account we store basic details such as your name, email address, password (hashed), preferred language, and account role. You can update your profile at any time from your account page.

Learning Activity and Progress

We record your exercise attempts, scores, exam sessions, writing submissions, and listening or reading progress so we can display your dashboard, history, and personalised recommendations. This data is tied to your account and is not sold.

Payment and Billing Information

When you purchase a plan we store the plan, amount, currency, payment method, status, and timestamps. Card numbers and full bank credentials are never stored by Sprafo; they are handled by the payment provider you choose.

Affiliate Data

If you join the affiliate program we store your referral code, the conversions linked to it, commission balances, and any payout method you add (such as a bank account or wallet identifier). This data is only used to operate the program and pay you.

Cookies and Session Security

We use essential cookies and session tokens to keep you signed in, protect forms with CSRF tokens, and remember preferences such as language. We do not use third-party advertising trackers.

How We Use Information

Information is used to provide and secure your account, deliver lessons and exam content, process payments and refunds, send essential service emails, prevent abuse, and improve the platform.

How We Protect Information

Passwords are stored hashed. Access to administrative tools is restricted and logged. We apply reasonable technical and organisational measures to protect data, though no online service can guarantee absolute security.

Data Sharing

We do not sell your personal data. We share only what is necessary with service providers that help us run the platform (for example payment providers and email delivery), and only when required by law.

Payment Providers

Card and wallet payments are processed by third-party providers such as Stripe and PayPal. Their own privacy terms apply to the payment step. Sprafo receives only the transaction status and reference needed to activate your subscription.

Your Rights

You may access and update your profile from your account page, request deletion of your account, and contact us with privacy questions. We will respond within a reasonable time.

Contact

For any privacy question or request, please use the contact page on Sprafo.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available on this page with an updated date at the top.